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    Help Center

    Frequently Asked Questions - Get Answers to Your Questions

    Coupon & Store Promotions

    How can I get a coupon?

    Do you have any coupons or sales going on right now?

    Do you have a Rewards Program?

    Is it possible to use two coupon codes at once?

    Why is my Coupon code not working?

    Wig Help

    How do I take care of my wig?

    How often should I wash or wear my wig?

    What's the difference between a human hair wig and a synthetic wig?

    How will I know that the wig will fit or how to know my size?

    How much do your synthetic wigs costs in price range please?

    Where are the colour charts and how do they work?

    I am unable to see the color charts properly. Can I get more help?

    Do you make custom wigs?

    How much does it cost to order a custom wig?

    Can I swim in my wig?

    Will my wig fall off?

    How do I put on lace wigs?

    How long can I wear my full lace wig?

    Can I use a curling iron on my wig?

    What wig brands do you carry in your store?

    Do you sell stock full lace wigs?

    How do I know whether an item on your website is in stock?

    How long does it take to order a custom wig?

    Shipping

    Do you offer free Shipping?

    How much does shipping cost?

    How will I know about my shipping status?

    Will you ship to a Post Office PO Box?

    How soon will you ship my products or order?

    Payment Options

    What forms of payment do you accept?

    Returns Policy

    Do you allow returns?

    What is your returns policy?

    Do you offer refunds?

    What products are eligible for a return or exchange?

    How much is your restocking fee on returns?

    Can I return something I bought on sale?

    General Questions

    Do you have a catalog?

    Store Information

    What is your phone number?

    How long has your business been in operation?

    Do you have a store where I can try wigs on?

    Where are you located?

    Do you have a shopping app I can use on my Smart Phone?

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