Help Center

Frequently Asked Questions - Get Answers to Your Questions

Coupon Codes | Store Promotions

How can I get a coupon?

Is it possible to use two coupon codes at once?

Can I use a coupon after I already placed my order?

Do you have any coupons or sales going on right now?

Why is my Coupon code not working?

Do you have a Rewards Program?

Can I use a coupon code more than once?


Do you offer free Shipping?

How much does shipping cost?

How will I know about my shipping status?

Will you ship to a Post Office PO Box?

How soon will you ship my products or order?

Wig Help

How often should I wash or wear my wig?

How do I take care of my wig?

What's the difference between a human hair wig and a synthetic wig?

How will I know that the wig will fit or how to know my size?

How much do your synthetic wigs costs in price range please?

Where are the colour charts and how do they work?

I am unable to see the color charts properly. Can I get more help?

Do you make custom wigs?

How much does it cost to order a custom wig?

Can I swim in my wig?

Will my wig fall off?

How do I put on lace wigs?

How long can I wear my full lace wig?

Can I use a curling iron on my wig?

What wig brands do you carry in your store?

Do you sell stock full lace wigs?

How do I know whether an item on your website is in stock?

How long does it take to order a custom wig?

Payment Options

What forms of payment do you accept?

Do you accept cheques or money orders?

Do you offer payment plans or lay away plans?

Returns Policy

Do you allow returns?

What is your returns policy?

Do you offer refunds?

What products are eligible for a return or exchange?

How much is your restocking fee on returns?

Can I return something I bought on sale?

General Questions

Do you have a catalog?

Store Information

What is your phone number?

How long has your business been in operation?

Do you have a store where I can try wigs on?

Where are you located?

Rewards Points Program

How can I earn points?

How much money do I earn?

How can I see how many points I have?

How do I know if I have enough points to pay for something?

Is it possible to pay for an entire order points only?

Are there any other ways I can earn additional free points?


Join our Beauty Dollar $$$ Points Reward Program & Save Money!

Create a store account and you will automatically receive free Prestige Membership upon your first purchase. Receive points (Beauty Dollars) on every purchase you make. Collect Beauty Reward Dollars and use to them buy any items you want. The more purchases you make, the more points you receive. It's that simple!

Earning and redeeming BEAUTY BUCKS

Earns you
Redeems to

Ways you can earn

  • Product Purchase
  • Share on social media

Learn more about our program


Let customers speak for us

186 reviews

Love the fit and easy care

Feather Lite Petite Cap

The Feather Lite Petite Cap is my all time favourite of all my purchases of wigs from Hair and Beauty Canada . In fact, down the road, I may just order another one as I have never had such a comfortable, totally fitted to my head size and having the right amount of hair wig ever! My wig purchases have all been because I have lost much of my hair due to the chemo treatment I am taking for cancer. Everyone cannot believe that it is a wig. I even fooled the Cancer Pharmacist, the Cancer Doctor and the haematologist from Calgary who all thought that my hair had grown back in! At any rate, I love this little wig and I worry that I am wearing it far too much and that I will wear it out. Thank you Hair and Beauty for supplying me with something that is a pleasure to wear during a time that is difficult enough without feeling that your head is drawing the wrong kind of attention!

Thank you Linda for always sharing your feedback with our online community. It helps our shoppers find the best products in our store. We appreciate your business.


Thank you for sharing. We are pleased to know that the Classy hair wrap worked out for you.

Spring Green Fresh Tone Coloured Contact Lenses

Thank you for sharing. We are pleased to know that these color contacts worked out for you. We would love to see a pic!
Review of Petite Simplicity Wig

This is a beautiful little wig. The styling is perfect – close to the head giving a realistic look just like your own hair with a new color and stylish look. It is a pleasure to wear – lightweight and fits very well. The wig definitely earns all of the five stars at which I have rated it.